1. Membership Access & Key Cards

• All members must use their assigned key card for entry.

• Do not allow entry to anyone you do not recognize or who is not a member.

• Lost or damaged key cards can be replaced for a fee.

• Sharing your key card or granting unauthorized access will result in loss of membership.

2. Rear Entrance Policy

• The rear entrance will remain locked at all times and is accessible by key card only.

• Please ensure the door is fully closed behind you.

• Do not hold the door open for anyone you do not know.

3. Footwear Policy

• No outdoor footwear is allowed inside the gym. Clean indoor shoes, socks, or barefoot training is permitted.

• Members caught wearing outdoor shoes will be asked to remove them.

• A $25 cleaning charge will apply for violations.

• Repeat offenses may result in membership termination.

4. Member Code of Conduct

• Treat fellow members, staff, and visitors with respect at all times.

• No verbal abuse, harassment, or intimidation will be tolerated.

• Offensive, aggressive, or disruptive behavior will result in immediate membership suspension or termination.

• This is a shared community space — take pride in keeping it positive and inclusive.

5. Personal Training Policy

• Only Hooked on Fitness staff are permitted to provide personal training services.

• Members may not offer coaching, training sessions, or paid services within the facility.

• Violations of this policy will result in loss of membership.

6. Change Room & Personal Belongings

• Please respect the privacy of others in change rooms.

• Keep your belongings in lockers or designated areas.

• Hooked on Fitness is not responsible for lost or stolen possessions.

• Do not leave valuables unattended.

7. Gym Attire & Hygiene

• Proper workout attire must be worn at all times. Shirts are required.

• This is a scent-friendly environment: avoid heavy perfumes/colognes, but please use deodorant and take steps to manage body odor.

• Wipe down equipment after use and return weights to their proper location.

8. Respecting Equipment & Facility

• Handle equipment with care — no unnecessary dropping of weights.

• Report any damage or malfunctioning equipment immediately.

• Return all weights, bands, and accessories after use.

• Treat the gym as if it were your own — because it is our community’s gym.

9. Photography & Video

• You are welcome to record or photograph your own workouts.

• Do not capture other members without their consent.

• Tripods and equipment must not block pathways or create hazards.

10. After-Hours Access

• After-hours training is permitted for key card holders only.

• Guests and non-members are not permitted during after-hours.

• Misuse of access will result in suspension or termination.

11. Refunds & Transfers

• Memberships are non-refundable and non-transferable.

• Exceptions may be granted in the event of medical conditions, with proper documentation.

12. Waiver & Liability

• By becoming a member, you accept the inherent risks of physical activity.

• These risks are implied whether or not a waiver is signed.

• Hooked on Fitness is not liable for injuries, accidents, or lost/stolen personal property.

13. General Health & Safety

• Do not train if you are experiencing illness, injury, or conditions that may endanger yourself or others.

• Notify staff immediately of any health or safety hazards.

• Keep walkways and emergency exits clear at all times.

• Follow proper form and technique to minimize injury risk.

• Anyone training in a way that poses a risk to themselves or those around them can have their membership privileges revoked.

14. Age Restriction

• You must be 16 years or older to be able to purchase a membership without any restrictions.

• Ages 14 to 15 are permitted under the following circumstances; you must complete an onramp session with one of our personal trainers before purchasing a membership and guardian consent must be acknowledged to training unsupervised.

• Ages 13 and under are strictly forbidden from training unsupervised without a guardian or personal trainer present. 

Final Word

Hooked on Fitness thrives because of our amazing members. Together, we’ve created a safe, supportive, and motivating environment. These policies aren’t about rules for the sake of rules — they’re here to protect you, your community, and the place we all train.

Thank you for respecting our gym, your fellow members, and yourself.

– The Hooked on Fitness Team